Privacy Policy

1Introduction

KingSmart Farm ("the Farm", "we", "us", or "our") is a modern dairy and poultry farming enterprise based in Kenya, powered by smart agricultural technology. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related services.

We operate in compliance with the Kenya Data Protection Act, 2019 and the guidelines of the Office of the Data Protection Commissioner (ODPC).

2Information We Collect

We collect personal information when you interact with our website — including when you book a farm visit, subscribe to our newsletter, or submit a job application:

Data Type	How It's Collected	Purpose
Name & Email	Contact form, Newsletter, Farm visit booking	To respond to enquiries and send confirmations
Phone Number	Contact form, Farm visit booking	To follow up on bookings and enquiries
Visit Preferences	Farm visitation booking form	To plan and confirm your farm visit experience
CV / Documents	Job application form	To evaluate candidates for open positions
IP Address	Automatically via server logs	Security, abuse prevention, and analytics
Message Content	Contact & enquiry forms	To understand and respond to your needs

3How We Use Your Information

We use the information we collect for the following purposes:

• Farm visit bookings: To confirm, plan, and manage your scheduled visit to KingSmart Farm
• Enquiry responses: To reply to messages submitted through our contact forms
• Newsletter: To send farm updates, seasonal news, agri-tech insights, and event announcements (only if you have subscribed)
• Recruitment: To review and process job applications submitted through our careers page
• Product enquiries: To communicate about our farm produce, smart farm software, or other offerings
• Website improvement: To understand how visitors use our website and improve user experience
• Legal compliance: To meet obligations under Kenyan law, including data protection and business regulations

4Farm Visit Data

When you book a farm visitation, we collect your name, contact information, group size, preferred date, and visit purpose. This information is used exclusively to:

• Confirm and schedule your visit
• Prepare appropriate farm guides, safety briefings, and resources
• Send pre-visit reminders and post-visit follow-ups
• Improve our farm experience program

5Newsletter Subscription

By subscribing to the KingSmart Farm newsletter, you consent to receiving periodic communications including:

• Farm updates — new produce, herd milestones, poultry flock news
• Seasonal farming insights and agri-tech innovations
• Farm event announcements and open-day invitations
• Information about our Smart Farm Management Software

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will process your request within 7 days.

6Legal Basis for Processing

Under the Kenya Data Protection Act, 2019, we process your personal data based on:

• Consent: When you submit a form, subscribe to our newsletter, book a visit, or upload documents
• Contractual necessity: When processing is needed to fulfil a booking or service engagement
• Legal obligation: When required by applicable Kenyan law or regulatory bodies
• Legitimate interest: For website security, fraud prevention, and improving our services

7Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. Data may be shared only in the following circumstances:

• Regulatory bodies: When required by Kenyan law or the Office of the Data Protection Commissioner
• Service providers: With trusted hosting and email providers operating under strict confidentiality agreements
• Legal proceedings: If required by a court order under Kenyan law

8Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encrypted, secure database storage
• Access controls limiting data access to authorised farm staff and administrators only
• CSRF protection and input validation on all website forms
• Secure file upload handling for CVs and application documents
• Regular security reviews and system updates

9Data Retention

We retain personal information only as long as necessary for the purpose it was collected:

• Farm visit bookings: 1 year after the visit date
• Contact messages: Up to 2 years, or until fully resolved
• Job applications: 1 year after the recruitment cycle concludes
• Newsletter subscriptions: Retained until you unsubscribe
• Business records: As required by the Kenya Revenue Authority and applicable business law

10Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that inaccurate or incomplete data be corrected
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Object: Object to the processing of your personal data in certain circumstances
• Withdraw consent: Unsubscribe from newsletters or withdraw data processing consent at any time
• Portability: Request a copy of your data in a commonly used format

To exercise any of these rights, contact us at info@kingsmartfarm.co.ke. We will respond within 30 days as required by the Act.

11Cookies

Our website may use essential cookies to ensure proper functionality such as session management. We do not use third-party tracking or advertising cookies. If analytics are introduced in the future, this policy will be updated accordingly.

12Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us immediately and we will delete it.

13Policy Changes

KingSmart Farm reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Continued use of the website constitutes acceptance of any updated policy.

14Contact & Complaints

For privacy-related queries or data requests, please reach us:

• Email: info@kingsmartfarm.co.ke
• Phone: +254 702 250 299
• Address: Nairobi, Kenya

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya at www.odpc.go.ke.